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    Entries in sports social media (8)

    Sunday
    Jul182010

    40 Ways Sports Teams Can Utilize Foursquare

    Foursquare is one of the hottest social media platforms driving business in 2010 and the opportunities for integration in the sports space are endless. Here are some tips for how your sports organization can utilize Foursquare: 

    5 Key Tips to Remember When Implementing Foursquare Initiatives:

    • Foursquare should be primarily viewed as a fan engagement channel that offers indirect monetization opportunities (driving ticket sales/concessions/merchandise, promoting corporate partners, etc.)
    • Do not create promotions that just reward "Mayors" (those who have checked-in at X venues the most times) - this limits the promotional audience as there are oftentimes only a handful of people who can overtake the Mayor to receive the promotional discount
    • Set realistic expectations - While the number of users and check-ins are on the rise, expectations for Foursquare promotions should still be set relatively low until the sports industry begins to experience more of a mainstream adoption rate 
    • Foursquare promotions are not self-sustainable - Teams must market Foursquare promotions in-arena, on their team home page, through social media channels (Foursquare, Twitter), and find a way to incorporate notable corporate partners and team personnel (players, coaches, alumni, cheerleaders, mascots, staff)
    • Capitalize on Foursquare by creating venues within your venue (Stadium/Arena) to drive traffic to party decks, stadium gates, concessions stands, the team shop, corporate partner displays, etc.

    40 Ways Sports Teams Can Utilize Foursquare

    1. Offer a team-branded Foursquare badge
    2. Give fans a 15% discount at the team store after their 5th check-in
    3. Reward the person with the most-checkins (the Mayor) at the team store with 25% off purchase (note that this must be accompanied by a seperate offer for the general public to be effective)
    4. Run a real-time treasure hunt that rewards fans for checking in at certain venues (arena, team shop, corporate partner retail locations, games, etc.) with free tickets, merchandise, etc.
    5. Encourage fans to check in at billboards/outdoor signs to receive rewards
    6. Encourage fans to post tips about their experiences (e.g. tracking fan feedback to see what arena experiences they enjoy the most)
    7. Have players check-in at corporate partner retail locations (to drive buzz)
    8. Run a promotion that encourages fans to check in at the arena for the chance to receive a Swarm badge (which is given out if 50+ people check in at one venue at one time)
    9. Run a contest to see if the team can set the Guinness Book of World Records for most check-ins at one location (Manchester City FC tried doing this in May - the record at that time was approximately 500)
    10. Offer fans who check-in for the 1st time at the ticket counter a premium discount or unique giveaway
    11. Utilize Foursquare like a Loyalty Card and offer different levels of rewards for X number of check-ins
    12. Promote Foursquare ticket offers (receive 25% tickets when checking in at the ticket box office and purchasing a pair on Wednesdays)
    13. Provide an incentive for bringing family/friends; Offer a free concessions item for fans that check-in with more than 3 people
    14. Run a special on the team's Foursquare page that allows fans to get 30% off a stadium tour when checking in at the stadium on a non-game day
    15. Provide tips to fans about the hottest things to check out at the arena on given nights
    16. Offer a unique experience for all fans who check-in at all regular season home games
    17. Highlight new party deck experiences at the stadium/arena via Foursquare
    18. Promote game day giveaways on the team Foursquare page
    19. Offer tips to fans about new concessions items and merchandise in the team store
    20. Offer tips for families and students about the best time to purchase ticket value packs
    21. Leverage corporate partners (e.g. Subway) by offering a $5 gift card to fans who check-in at select party decks, special events, or at the stadium gates 1.5 hours before the game
    22. Teams can utilize Foursquare initiatives to provide their fans with real-time, engaging offers on Twitter and Facebook (to bring those channels to life)
    23. Offer fans that check-in when the gates open exclusive access to a pre-game lounge where the team features a player appearance, etc.
    24. Host a social media panel where team personnel teach fans how to use Foursquare to become a more avid fan
    25. Tie in a cause marketing component to a Foursquare promotion - Run a "Foursquare Mayor Gives Back" promotion where a team (or corporate partner) collects can goods/clothing/donations and the Mayor of the Arena gets to choose which charitable organization the items get donated to
    26. Have team employees working at the stadium gates, concessions stands, and team store wear pins that tell fans that they can win $1,000 by "checking in" on game day
    27. Provide fans who "check-in" at the arena with fun facts about the team
    28. Use Foursquare check-ins as an additional fan database (that can be rewarded with virtual gifts, specials on ticket offers, etc.)
    29. View Foursquare as a means to reach tech-saavy fans that can be used as a control group to better understand new ways that technology can improve the game day experience
    30. Leverage Foursquare as a means for guerrilla marketing, where players/team personnel can "check-in" at Gate 4 outside the stadium and tweet out that the first 4 people that meet them at the gate can receive free tickets
    31. Reward fans who check-in at special team events with promotional codes for free ringtones, wallpaper downloads, etc.
    32. Reward fans who show a corporate partner badge (e.g. Subway) - Note: CNN just had Official Foursquare badges released for Official World Cup Watch Parties it held
    33. Offer a team badge that fans watching at home can receive by simply checking in with the team name in their post (the Boston Celtics/LA Lakers did this during the 2010 NBA Finals)
    34. Host Swarm Badge Team Watch Parties
    35. Offer a promotion where if fans check in at all four (4) stadium gates during their experience, they can receive a free team t-shirt at a select customer service desk
    36. Teams can reward employees for "checking in" (free coffee, free parking, etc.)
    37. Teams can leverage Foursquare at Job Fair booths where they reward job prospects with a free premium giveaway, etc. for checking in (an initiative that can help teams gauge which prospects are the most tech-saavy)
    38. Incorporate Foursquare into corporate partner B2B sessions as a means to demonstrate new thinking and opportunities for social media integration
    39. Track trends about fan behavior (by understanding when/where consumers are checking in, teams can consider new engagement opportunities, etc.)
    40. Distribute free virtual tickets at sports locations (sports bars, parks, gyms, etc.) that can be redeemed for real tickets to a specific game - The New Jersey Nets teamed up with VaynerMedia and Gowalla to execute a similar campaign

    For more ideas of ways that businesses are leveraging Foursquare, click here.

    Saturday
    Jun262010

    Live on Social Blueprint Connect!

    If you are looking for social media insights, case studies, and personal success stories using social media, you need to check out some of the terrific things that Trevor Turnbull is doing with Social Connect Blueprint. The online social media focused platform serves as a terrific resource that is both educational and interactive.

    On the site, Turnbull delivers a number of "How-To" training videos and live interactive webinars for individuals to enhance their social media knowledge and skill sets. In addition, he has featured a number of live interviews with social media professionals and recently incorporated eWayDirect's Jason Peck, Laura Gainor, and myself into the mix.

    Take a moment to check out our interviews below and all of the additional content featured on Social Connect Blueprint here!

    Brian Gainor Live on Social Blueprint Connect

    Jason Peck Live on Social Blueprint Connect

    Monday
    Jun142010

    140 Reasons Sports Teams Should Use Twitter

    Monday
    May102010

    The SF Giants Take Tweetups to the Next Level

    Are you looking for new ways to attract and reward your social media followers? Are you looking for ways to capitalize on social media in the sports marketplace?

    Considered leaders in the sports technology/social media space, the San Francisco Giants recently continud their charge by hosting a terrific first official SFGiants Tweetup. The team collaborated closely with Twitter and Room to Read to put on the exclusive event, offering the team's avid social media followers an opportunity to experience a once-in-a-lifetime opportunity at AT&T Park.

    For just $20, the team offered 600 fans a chance to attend a game, receive a limited edition "@sfgiants follow us" t-shirt, listen to a host of influential guest speakers, and enjoy exclusive access into the new Triples Alley space, a behind-the-scenes lounge area of AT&T Park that is not open to the general public. The team promoted the event via Twitter using the hashtag #SFGTweetup.

    The Giants entertained their Twitter guests in attendance with a terrific panel of speakers, including:

    • Erin Ganju - CEO of @RoomToRead
    • Brian Murphy - Moderator (@KDBRMurph)
    • Jeremy Affeldt - San Francisco Giants Pitcher (@JeremyAffeldt)
    • Biz Stone - Co-Founder of Twitter (@Biz)

    The event also featured a surprise guest, @Jack, Co-Founder of Twitter and the CEO of Square, who spoke about his new product, a revolutionary new tool that allows you to accept credit card payments via a 'square' device that plugs into your headphone jack to your iPhone.

    The event turned out to be a huge success for the team:

    • The Giants sold out all 600 reserved seats for the tweetup a few hours before its scheduled start at 5:15pm
    • The Tweetup generated thousands of #sfgtweetup specific tweets and photos, with 99% of the comments posted being positive (a very rare result in the social media landscape)
    • A portion of the @SFGiants Tweetup proceeds went to @RoomtoRead, a Twitter supported charity

    Check out some photos of the event below:  

    Check out the Official Event Invitation below:

    A special thanks to Garrett McManus of the San Francisco Giants for his insights and contributions to this column!

    Tuesday
    Apr272010

    VaynerMedia Shows that Geolocation is Here to Stay in Sports

    Are you looking for new ways to capitalize on emerging trends in sports social media? Are you looking for new ways to leverage the emerging craze behind Gowalla and Foursquare?

    If you're working in sports and you haven't heard of Foursquare or Gowalla yet, it's time to do your research. Why? The New Jersey Nets are paving the way for sports organizations to begin experimenting with the two aforementioned geolocation platforms to measure how they can deliver in the event marketing space. Geolocation platforms allow users to check into and engage with physical locations and events via mobile devices (here in this virutal setting, marketers can reward them for their loyalty/engagement).

    Check out a terrific case study below that details how VaynerMedia teamed up with the New Jersey Nets to create an innovative Gowalla initiative that drove a group of select, influential fans to the Izod Center to check out a game live.

    Huge opportunities lie on the horizon for sports marketers looking to utilize Foursquare and Gowalla - the key question at this point remains how readily society will adopt these geolocation platforms.

    To download VaynerMedia's presentation (above) please click here.

    A special thanks to Sam Taggart of VaynerMedia for his insights and contributions to this column... a must-see!

    Monday
    Dec142009

    Fresh Ideas, Trends, and Perspectives for 2010

    Are you looking for the latest trends in sports and social media? After realizing that 2009 wasn't actually so bad, are you looking to have a new outlook on life heading into 2010?

    We wanted to share two (2) tremendous e-books that were released today. Both are excellent reads, so please be sure to check them out and pass them (or the link to this article) along to all of your colleagues and friends in the industry who also may be interested.

    The first e-book we would like to highlight is a compilation of the top sports and social media trends to follow in 2010. Social media enthusiast Jason Peck did a terrific job bringing the thoughts of 16 sharp individuals together with this piece. Check it out below:

    Sports Social Media Predictions 2010

     

    The second e-book we would like to profile was created by marketing guru Seth Godin and 69 of the brightest minds around the globe... This is a tremendous read that will give you a new perspective on life and business heading into 2010 (it is best to view the e-book in full-screen mode; scroll through the document by clicking your mouse on the right page). Enjoy!

    What Matters Now

    Friday
    Nov132009

    NASCAR Lets Fans Tweet Their Way to Vegas

    Are you looking for new ways to leverage Twitter? Are you looking to create new promotional offers using social media platforms?

    NASCAR recently announced that it will offer a "Tweet2Vegas" sweepstakes that will enable fans the chance to win a trip to Las Vegas to attend the NASCAR After the Lap session Dec. 2-5. 

    For a chance to win, fans must correctly answer questions posted on NASCAR's Twitter page each day between November 9-15. NASCAR will post a question to all of its followers at 3pm EST each day and fans must then respond with the correct answer and list their first and last name, phone number, city, and state to tweet2vegas@nascar.com. Contestants are only able to submit one question response each day.  

    NASCAR will provide the winner with a trip for two that includes round-trip airfare, 3-night hotel accomodations, and ground transportation to and from the hotel. The NASCAR After the Lap session (presented by Tissot) includes interview sessions with each of the top drivers in the Chase at the Hollywood Theatre in Last Vegas.

    Here is how NASCAR (@NASCAR) has promoted the offer thus far on Twitter:

    Thursday
    Jun252009

    Are You Looking to Connect with Sports Fans Online?

    Are you looking for a one stop shop to engage with consumers in the online sports marketplace? Are you looking for ways to reach a mass of fantasy sports players and sports social media users?

    Fantasy Sports Ventures (FSV) is quickly becoming one of the most dominant forces in the sports social media space. The company recently aligned with RotoHog, Watercooler, and Sky Social Media - moves that will enable FSV to offer marketers an assortment of opportunities to engage with consumers in the online and mobile social media space.

    With 400+ fantasy websites, the RotoHog.com platform, and hundreds of team-based fan communities on Facebook (through the Watercooler partnership), in its arsenal, FSV offers a collection of assets to help brands tap into sports' flourishing online business.

    What does all this mean for brand marketers?

    When it comes to targeting online users, FSV's portfolio will quickly rank among the likes of Yahoo!, ESPN, and Fox Sports with 11MM+ users per month. Look for the company to dramatically enhance its clientele roster (which currently includes Coke, Sprint, Gillette, Coors, and Wendy's) in the coming months.

    Check back soon for more ways to capitalize in the online sports marketplace!